for membership owners

Members leaving month after month? Engagement dipping?

The Anti-Churn Membership Diagnostic™ shows you what’s blocking growth and what to fix first, so you can keep more members without adding more to your plate.

Takes about 45-50 mins to complete and results are delivered in 3-5 business days

sound familiar?

You've already tried what everyone says should work.

You've tweaked your onboarding. Added more live calls. Dropped in a few bonuses...even nudged a few members.

But something's STILL not clicking:

  • Your community is getting quieter from month-to-month

  • The more members you get, the fewer you seem to keep

  • And the membership never quite feels like it's carrying itself

So you tell yourself:

"I just need to be more consistent."

or maybe...

"I already know engagement is low- I just don't have the time to fix it."

But let's be honest:

You're not avoiding the problem.

You're just constantly guessing what's actually causing it.

And. That's. EXHAUSTING.

the good news...

A thriving membership isn't built by doing more.

It comes from understanding what’s actually driving results in your membership, what’s getting in the way, and which issues deserve your attention right now.

That’s where the Anti-Churn Membership Diagnostic™ comes in.

Introducing

The Anti-Churn Membership Diagnostic™

A powerful deep dive for membership owners who feel stuck, drained, or ready to burn it all down.

You’ll walk away with:

  • A personalized diagnostic report showing what’s causing members to disengage or cancel + what to fix first (potentially saving you hundreds or even thousands of dollars every month in recurring revenue).

  • Clear, practical quick wins for each area, so you know exactly where to focus for the fastest impact without overhauling everything at once.

  • A 90-Day Action Plan with daily, weekly, and monthly tasks that turn insight into real changes inside your membership

**This isn’t an automated quiz or a templated report. Your answers are personally reviewed and interpreted, and translated into a plan designed for your membership’s structure and stage.

What We Assess

The 8 Growth Pillars

We evaluate the 8 areas that make or break member retention, recurring revenue, and scalable growth:

Offer Foundation

Structure, offer, positioning, and pricing

Creator Sustainability

Boundaries, systems, and energy management

Onboarding

Clarity, connection, and early wins

Member Journey

Long-term engagement and renewal milestones

Community Culture

Belonging, connection, and interaction cadence

Content Structure & Delivery

Organized, outcome-driven, and digestible

Feedback Loops

Listening systems that influence decisions

Data & Optimization

Metrics, tracking, and strategic tweaks

Lise Cartwright

Hustle & Groove

“Gabby helped me cut my churn rate nearly in half across three memberships — and gave me total clarity on how they work together.

She didn’t just offer surface-level advice. She came in with actionable recommendations, smart engagement strategies, and tweaks I didn’t even realize I needed. She made a complicated problem feel simple, doable, and honestly… fun.

If you want someone who can step into your business, spot the root issue, and solve it with precision — Gabby is the one. I’d work with her again in a heartbeat.

is this for you?

Let's Find Out

This Is For You If:

  • Members are quietly slipping out the back door—and you're not sure why (even the ones who seemed happy)

  • Engagement has taken a nosedive and you're starting to wonder if anyone's even seeing what you're posting

  • You're stuck in content-creation mode, constantly churning out new stuff hoping this one will finally stick

  • You’re second-guessing everything—your onboarding, your content layout, your community vibe—but have no idea what to fix first

This Is Not For You If:

  • You're just getting started and haven't launched your membership yet

  • You’re still validating your idea or building your first 10 members

  • You’re running a free community or hobby group (not paid or revenue-generating)

  • You’re not willing to invest at least an hour upfront to get a fully personalized diagnostic and 90-day action plan

  • You’re looking for copywriting, funnel builds, or done-for-you marketing

How it Works

A simple, focused process designed to give you clarity without adding more work

Purchase your diagnostic

Once you submit payment to officially kick things off, you'll get instant access to the questionnaire.

Complete the diagnostic

The diagnostic will take about 45-50 minutes to complete and has mostly multiple-choice questions so you can zip through them without overthinking each answer

I review your responses

I personally review your responses, look for patterns across your membership structure and member experience, and identify what’s actually driving disengagement and cancellations.

Get your report + video walkthrough delivered

You will receive your detailed report + Loom video walkthrough within 3-5 business days of submitting your diagnostic questionnaire

Hey, I’m Gabby…

With a background and Ph.D. in psychology, plus half a decade of designing engagement systems for organizations of 15,000+ people, I understand exactly why people stay—or leave.

Now, I help membership owners apply those same proven retention principles to keep members longer and grow their membership with less stress.

Together, we’ll look beneath the surface to find what’s quietly slowing your retention and engagement, and pinpoint where your membership is losing momentum.

You don’t need more strategies or content to juggle. You just need a clear picture of what’s really happening inside your membership, so you can focus on what truly matters. Let's get that picture, shall we?

PRICING

The Anti-Churn

Membership Diagnostic

$127

One-time investment

  • Personalized diagnostic report showing you what's causing cancellations and disengagement

  • Clear breakdown of what to fix first so you know where to focus without overhauling everything

  • Loom video walkthrough of your report

  • 90-day action plan with clear next steps you can actually implement

FAQs

How do I know this will actually help my membership?

Every audit is custom-tailored—no templates or generic advice here. Your analysis is based on your unique structure, stage, and member behavior, so the results are 100% relevant to your business.

How long will it take to get my results?

Once you submit the questionnaire, your full report (and optional video or call review) is delivered within 5-7 business days.

What if my membership is still small?

Perfect.

This audit isn't about size — it's about sustainability. In fact, smaller memberships often see the fastest improvements because you can implement changes right away and prevent churn patterns before they snowball.

Will this tell me how to fix everything?

You'll know exactly what to prioritize, why it matters, and what to do about it.

If you want deeper implementation support, you can always upgrade to a consulting package, but the audit alone gives you more clarity than most memberships get in months.

I'm busy. Will this be a huge time commitment?

Not at all. The diagnostic takes less than an hour and is mostly multiple choice. I handle the analysis, strategy, and next steps. You just show up once—and walk away with clarity.

Think of it as one focused hour that saves you months of spinning your wheels.

Why does this cost $127? It's just a questionnaire, right?

The questionnaire simply gathers the right information.

The real value is what happens next— expert analysis that translates your answers into patterns, insights, and custom plan to retain more members and grow sustainably.

It’s not just a report— it's the roadmap to a more stable, scalable, and stress-free membership.

How do I get started?

Once you purchase, you'll receive an email with your audit link and instructions.

You can complete it at your own pace or in one sitting. Once it's submitted, I'll handle the rest.

You’ve built something great, but members are still slipping through the cracks.

For $127, the Anti-Churn Membership Diagnostic™ gives you a clear breakdown of how you can you keep more of the people you created this membership for.